Privacy Policy

You've arrived at Ram General Store. We value your privacy and take it seriously when it comes to protecting your privacy. This Privacy Policy outlines the practices that we have in place to collect, use, store and protect your information when you visit our site or when you place an order.

Information We Collect

We may collect the following information when you visit our website or order our products:

Full Name
Email Address
Phone Number
Billing &; Shipping Address
Payment Details
etwork information for the Internet Protocol (IP) address and device.
Productivity & Order & Purchase History.
Cookies and Browsing Activity

How We Use Your Information

The information you provide is used for:

Understand and complete your orders
Provide customer support
Notify orders updates and alerts
Improve website performance and user experience
Personalize advertisements and marketing campaigns
Prevent fraud and unauthorized transactions

Cookies & Tracking Technologies

We use cookies, the Meta Pixel and cookies from Google Analytics and other tracking technologies on our website to enhance our service and to deliver adverts targeted to you.

We use cookies and tracking tools on our website, you agree to their use.

Payment Security

We utilize safe payment gateways and trusted payment partners to process payments safely. We do not store your card or payment details on our servers and they are encrypted.

Shipping & Delivery Policy

We make every effort to ship orders within 5-7 business days with delivery to anywhere in the world based on item availability. Please be aware that during festivals/sales or unexpected events, the delivery times may be extended.

Shipping and tracking information will be sent out after the order has been shipped.

Return & Refund Policy

The customer can ask for return within 7 days of the product's delivery.

To start a return:

The 7-Day return period is used for the return request.
The product needs to be sent back to the company for inspection & verification.

Once the product has been received we will inspect the product. Refunds and exchanges will only be given if the product is unused, undamaged and returned to the store in the original packaging with tags intact.

If the product is used, damaged, altered or not returned in the same condition, the company reserves the right to refuse any return or refund requests.