Shipping & Delivery Policy
Welcome to Ram General Store! We guarantee that your orders will be delivered safely, securely and on time.
Order Processing Time
Orders are promptly processed once payment has been confirmed, within 1-2 working days. Orders will not be placed or sent on weekends or public holidays.
Delivery Timeline
We are striving to send all orders within 5-7 business days depending on your location and product availability. Times of festivals, sales and unusual delays like couriers, weather, etc. may cause variations in delivery dates.
Shipping Charges
- If there are shipping fees, they will be prominently shown at check-out before you order.
- Promotional free-shipping offers will be advertised on the product or checkout page.
Order Tracking
Once the order has been shipped, customers will be notified by email or SMS with shipping and tracking information. These details can be used to check the status of your order directly with your courier partner.
Shipping Destinations
Currently, we deliver to the addresses in India. Please note that delivery of this product is only available in India, please contact our support team if you need it outside the Indian border.
Delays in deliveries or missed deliveries.
Please reach out to the support team if your order hasn't arrived within the estimated delivery time frame by providing the order number to show that we are working to resolve the issue and get you your order as soon as possible.
Incorrect Address
Please be sure to ship to the correct and complete address when ordering. Incorrect and/or incomplete address information provided by the customer will not guarantee delivery and is not the responsibility of Ram General Store.
Damaged or Lost Shipments
As is rare, if you receive an order damaged or if it gets lost while it is being transported please reach out to us within 48 hours of delivery (or expected delivery date) with photos/evidence as applicable so we can remedy the situation rapidly.
Contact Us
If you have any questions regarding this Shipping & Delivery Policy, you may contact us through the official contact details available on our website.
Ram General Store is free to modify this Shipping & Delivery Policy at any time. Changes will be published on this page having new effective dates.
📞 Phone: +91 9729142842
📧 Email: Rammansionsupport@gmail.com
📍 Address: Babain, Kurukshetra