Terms and Conditions

Welcome to Ram General Store! Use or access of our website is subject to the following Terms & Conditions which you are agreeing to comply with and be bound by. Please read them carefully before using our services.

1. General Information

Ram General Store is a brand that delivers groceries, fashion, home decors and house wares daily via their online platform. You agree to be 18 years or older or using this site with parental permission.

2. Product Information

Every effort is made to accurately depict the colors, design and details of products. Still, there may be slight differences as per lighting, resolution of the screen or photography.
All items are subject to stock. Products may be discontinued or changed at any time without notice.

3. Pricing & Payments

All the prices listed on the website have been mentioned in Indian Rupees (INR) and are subject to change without prior notice.
Secure online payments accepted via trusted payment gateways. The company does not accept responsibility for any payment failures due to bank systems, payment providers or technical problems.

4. Shipping & Delivery

The delivery time of the product is 5-7 business days after the order is placed, according to the product availability and delivery location.
Please note, delivery dates can be affected during festivals, sales, public holidays or in unexpected circumstances. Once ordered, customers will be provided with order tracking information.

5. Return & Refund Policy

The customer can return the product within 7 days from the date it was received.

In order for a player to be eligible to return:

Product must be unused and undamaged.
Original tags and packaging should be in place.
Return request must be returned during the return period.

Upon receipt of the returnable product, our staff will assess and confirm the product's condition. Only after successful verification, the refund or exchange will be given.

The company reserves the right not to accept the return or refund if the product is used, damaged, altered or returned without original packaging.

6. Order Cancellation

For the following reasons, we reserve the right to cancel any orders:

Product unavailability
Several pricing/technical mistakes were made.
Suspected fraudulent activity
Incomplete customer information

A cancelled prepaid order will be refunded to the original payment method.

7. Intellectual Property

Logos, images, graphics, text, designs, video, branding and other contents on this website are the intellectual property of Ram General Store and cannot be copied, reproduced or used without written permission.

8. User Responsibilities

If you are using this website you agree:

To not misuse or destroy the website
Not to trespass on the property.
Not to use false information while placing orders
Not to use false information while placing orders

9. Limitation of Liability

Ram General Store can be no longer held accountable for:

Lag time as a result of couriers services.
Technical interruptions, websites down time or unresponsive websites.
Losses as a result of unauthorized account access
Indirect or incidental damages – arising from the use of the product.

10. Privacy

The Privacy Policy also applies to your use of this website.

11. Modifications to Terms

These Terms & Conditions may be amended at any time, without notice being given. By accepting continued use of the site the user accepts the changes to the terms.